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Handmade with Love for You and The Environment

FAQ

Who is the creator of DancyScents wax melts?

All DancyScents wax melts are handmade and hand-poured with love by me (Tatjana).

How come some DancyScents wax melts aren’t identical?

Because every DancyScents wax melt is created by hand, they are all unique and can sometimes differ in how they look. This doesn’t affect the scent.

What are DancyScents wax melts made of?

DancyScents are made with 100% ecological soy wax, the best quality fragrance oils, natural minerals and candle dye.

The rainforest isn’t affected by this soy wax and it’s fair trade. It is grown without herbicides and pesticides and is not genetically manipulated. It’s 100% natural, biodegradable and absolutely non-toxic.

Is the magical swirl in DancyScents toxic?

No. The magical swirl in DancyScents is made out of a special 100% natural mineral powder. It’s not chemical, non-toxic and safe to use.

How to use the DancyScents wax melts?

Remove the DancyScents wax melt from the package. See how much you want to use and keep in mind the size of your burner! You can use the wax melt in its entirety or carefully cut it into pieces and use a small piece each time.

Place the correct amount of DancyScents wax melt in a suitable oil burner. Follow the oil burner instructions.

Grab a hot cup of tea and let your senses enjoy.

(You do not have to add water.)

How long can I use a DancyScent wax melt?

DancyScent wax melts can be used for as long as until there is no more scent throw. You don’t have to use the wax melt all in one go. If you turn the burner off, the wax will cool down and become hard again. When you want to use it again, turn on your burner and the wax will simply melt again. You can repeat this for as long as you want or until there is no more scent throw.

How long can I keep my DancyScents wax melts for?

 It is best to use DancyScents wax melts within one year for the best scent retention. After a year, the scents could gradually decrease.

How do I get the wax out of my burner?

The easiest way to get leftover wax out of your burner is to turn on your burner just long enough for the bottom layer of wax to slightly melt. The wax will come out very easily. (Be careful not to burn your fingers!)

It is best to wipe the remaining wax layer off with a paper towel and throw it in the trash.

Do not pour the wax down the drain! Wax could leave a layer of wax in the pipes that becomes hard when it cools down. This can lead to blockages.

Help! There’s smoke coming off my Dancyscents wax melt!!

This can happen when the wax becomes too hot and can be prevented by using an appropriate burner with the right dimensions so that the wax won’t get too hot.

Are the DancyScents wax melts edible?

No! The DancyScents wax melts are not edible, no matter how much they smell like sweets and other foods!

How can I pay for my order?

Payments on orders can be made through Ideal & Paypal. In exceptional cases, an alternative payment option may be considered. Please contact Dancyfoodstore at contact@dancyfoodstore.com if you think this applies to you.

Does DancyfoodStore ship to my country?

Packages are being shipped from The Netherlands. I strive to provide full worldwide shipping. See shipping information for your country on our Shipping & Handling page. If you have any questions please send an email to contact@dancyfood.com and I will do my absolute best to help you with your order.

Why was there plastic packaging with my order?

All orders are packed with great care and sent in either a bubble envelope, a sturdy letterbox package box or post package box.

I believe in recycling materials and try to avoid plastic. Most of the plastic that may be used is recycled. Try to pay attention to this yourself too and reuse/recycle packaging as much as possible!

How to return my products?

Returns are possible within 14 days. If you’d like to return something, then please contact Dancyfoodstore at contact@dancyfoodstore.com well in advance for further instructions.

Read more about our return policy on the Shipping & Handling page.